Solace Remote Essentials
Reliable Remote IT Support | Endpoint Monitoring | IT Helpdesk
Solace Remote Essentials delivers reliable, remote managed IT services tailored for modern, distributed teams. Whether you're fully remote or hybrid, we ensure your technology works—so your team can too.
Expert Remote IT Support—No Office Required
Remote Help Desk
Certified technicians respond quickly to resolve issues via phone, email, or remote desktop.
Microsoft 365 Support
Full support for Outlook, Teams, SharePoint, and Office apps to ensure productivity and collaboration.
Endpoint Monitoring
Real-time monitoring of device health, performance, and security alerts to prevent downtime.
Managed Antivirus & Web Filtering
Managed protection against malware, phishing, and unsafe web content.
Reliable Remote IT Support—Wherever You Work!
Cost Effective
Get expert help without the cost of full-time staff or onsite visits.
Increased Productivity
Fast response times and proactive monitoring reduce downtime.
Scalable Flexibility
Easily add onsite support or upgrade to a more comprehensive plan as your business grows.
Microsoft 365 Optimization
Ensure your team gets the most out of Outlook, Teams, SharePoint, and Office apps.
Ready to simplify your remote IT support?
Other Offerings
Solace One IT Support
Complete IT, Cybersecurity & SaaS Backup—All in One
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Solace ProCare IT Support
Inclusive IT Management for Growing Businesses
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Co-Managed IT Solutions
Extend your internal IT team—gain expert support, advanced tools, and strategic guidance without giving up control.
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Compliance As A Service
Stay audit-ready and secure with expert-managed compliance.
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Got any questions?
We've got answers.
What’s included in remote support hours?
Support is available from 7am–7pm EST, covering troubleshooting, Microsoft 365 issues, device performance, and more.
Can I add onsite support later?
Yes! Onsite support is available on-demand and billed separately—perfect for occasional in-person needs.
Is this plan scalable as my business grows?
Absolutely. You can upgrade to Solace ProCare IT or Solace One at anytime.
What types of businesses benefit most from Solace Remote Essentials?
Solace Remote Essentials is ideal for small businesses, and organizations with remote or hybrid teams that need reliable IT support without the cost of full-time staff or onsite services. It’s a flexible, scalable solution that grows with your business.